Privacy Policies

Abi Communications - Privacy Policy
At Abi Communications, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.

We collect information necessary to provide our services and improve your experience. This includes personal information such as your name, address, email address, phone number, and payment information. Additionally, we gather service usage information, including details about your internet usage like IP addresses, browsing activity, and data usage statistics. We also collect technical information about your device, network, and internet connection, including the hardware model, operating system, and other technical data.

The information we collect is used to provide and manage our broadband services, process your payments, and manage your account. It helps us improve our services and customer support, communicate with you about your account, services, and updates, ensure network security, and prevent fraud. Additionally, we use this information to comply with legal obligations and enforce our terms of service.

We do not share your personal information with third parties except as necessary to provide our services, comply with legal requirements, or protect our rights. For instance, we may share information with service providers who assist with billing and technical support, but these providers are bound by confidentiality agreements. In cases where required by law, we may disclose your information to regulatory authorities.

We take the security of your information seriously and implement industry-standard measures to protect it. This includes encryption, access controls, and regular security assessments. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

You have the right to access, correct, or delete your personal information at any time. To exercise these rights, please contact our Customer Support team. We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. We will notify you of any significant changes by email or through our website.

By using Abi Communications services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you have any questions or concerns about our privacy practices, please contact us. Thank you for choosing Abi Communications.